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CUSTOMER CARE PROGRAM

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ROADSIDE ASSISTANCE INSTRUCTIONS

Call the Roadside Assistance phone number at 866-588-0728 and tell the representative that you are a client of Auto Lab. You can be reimbursed for up to $75 for the towing cost. (Claims forms can be downloaded at technetprofessional.com.)

Roadside Assistance is available to every customer who purchases $25 or more within the past 12 months. The coverage is for up to 2 occurrences within 12 months.

Additional Benefits

REWARDS CARD FEATURES

  • Reward Dollars: With every purchase, earn 3% of your invoiced amount added to your Rewards Card to use toward future purchases*.
  • Community Outreach / Charitable Giving: You may donate a portion or all of your Reward Dollars to local and national charities. Watch your email for your opportunity to donate.
  • Referral Program: Pass out your Referral Cards and earn Reward Dollars to use toward future visits when a new customer you referred comes in for service.
  • Free Car Wash with Any Service $200+
  • Membership is FREE: Ask us for details.

*Reward dollars cannot be combined with any coupons or discounts. Restrictions apply.

24-HOUR ROADSIDE ASSISTANCE

To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency. This service offers:

  • Towing – You can be reimbursed for up to $75 for the towing cost.
  • Emergency fluid delivery
  • Lock-out
  • Jump start
  • Flat tire assistance

ROADSIDE ASSISTANCE INSTRUCTIONS

If you're within a 30-mile radius of Auto Lab, please return to our repair center. In the event of a breakdown outside of the 30-mile radius, you can call the nationwide warranty number for NAPA Auto Parts at 1-800-452-NAPA(6272).

Please call the nationwide warranty number before calling a tow truck. You will be directed to the closest NAPA Auto Care. For towing, call any local tow truck, submitting a receipt to NAPA Auto Care Claims to receive reimbursement.

ROADSIDE ASSISTANCE INSTRUCTIONS

Call the Roadside Assistance phone number at 866-588-0728 and tell the representative that you are a client of Auto Lab. You can be reimbursed for up to $75 for the towing cost. (Claims forms can be downloaded at technetprofessional.com.)

Roadside Assistance is available to every customer who purchases $25 or more within the past 12 months. The coverage is for up to 2 occurrences within 12 months.

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